Policy
LThank you for your interest in brows by Vivian for your cosmetic tattoo services! Please take your time to READ THE PAGE FULLY, and understood (studio policy, information, pre and after care) before booking.
* All services are appointment only. $50 booking fee (non refundable) is required to secure your appointment. This will apply towards total cost of your service. Cancelling appointment for any reason will result losing your booking fee.
* The remaining balance will be due on the day of your appointment in CASH or Venmo only.
* All cosmetic tattoo services require minimum 2 sessions, the initial and following touch up session to complete the look.
* If you have previous work done from elsewhere, please send clear photos (full front and side views, NO makeup, filter) to text or IG PM , before booking for artist’s approval. PLEASE DO NOT BOOK, without artist’s confirmation.
HEALING PROCESS
You will notice change of color from the procedure day to 10-14 days after. Healing takes from 10-14 days depends on the skin type. Your color will appear softer and lighter about 30-40% once it’s all healed.
The color will appear fresh and vivid immediately after, and will darken(due to oxidation of ink color) for next 4-5 days. You will see the most dark and bold color during these days. From the day 5-14, the area will start to heal. During these healing time, you will notice flaking/scabbing and patchy looking on the area. It’s part of the healing process and it’s normal. Once healing is done, you will see softer color reveals on the area. (2-3 weeks after)
Please DO NOT touch, pick and scratch the areas until the area is fully healed.
CANCELLATION , RESCHEDULE , LATE POLICY
All booking fees are NON REFUNDABLE. NO EXCEPTIONS. Cancelling appointment for any reason will result losing your booking fee.
If you need to reschedule your appointment, please notify 5 days in advance prior to your appointment date.
Client may reschedule one time with 5 day advance notice. Only ONE TIME rescheduling is allowed.
No Show, same day cancellation, and cancellation made within 24 hours to your appointment time, will result forfeit your booking fee.
No shows - Not accepting future appointments.
We have 15min grace period. if you are late more than 15 minutes, your appointment will be cancelled and booking fee will be forfeited.
Guidelines & Precautions
APPOINTMENT DAY
PLEASE arrive on time. (15 min grace period.) I may have client before and after you.
No guest, pets will be permitted inside the studio.
Please wait inside your car, and wait for the text. You will receive text to enter once I’m ready for you. PLEASE DO NOT WALK IN
BEFORE YOUR APPOINTMENT
DO NOT consume alcoholic beverages 24-48 hrs prior to procedure.
NO waxing, threading on the eyebrow area 3 days prior to procedure.
AFTER YOUR APPOINTMENT
NO makeup, cosmetics on the procedure area.
NO gym, working out, sweating for 7 days.
NO tanning, sauna, swimming and sun exposure until the area is fully healed. (About 1 week)
CLIENT WITH PREVIOUS WORK
PHOTOS ARE REQUIRED BEFORE BOOKING. Please send clear photos of your eyebrows without makeup/filters. Please send full front and sides views to 650-732-9012 for approval before booking.
If you have previous work done elsewhere, you will need to book for a new service appointment. (not a touch up. It will be brows cover up/correction service.)
We DO NOT work over if it is recently done by another artist. Your previous work needs to be faded and lightened about 70% or more. OTHERWISE need to book with brow removal before you get a new brows.
Please send me photos of your eyebrows (without make up) for approval, before booking to make sure we can work on your brows or not .
LIP BLUSH APPOINTMENT ONLY
❗️PHOTOS ARE REQUIRED BEFORE BOOKING. Please send clear photos of your close up full lips, and sides(No filter, makeup) to 650-732-9012 for approval before booking.
If you are prone to cold sores, fever blisters, herpes and have a history of them, you must take antivirals (Valtrex or Zovirex) before and after the appointment, directed by your medical physician. Please see your medical physician to get prescribed antivirals, or online prescription site. (goodrx.com or hellowisp.com.) It is important to take antivirals who has history of cold sore, since it can flare up on the area after the procedure, and will effect the healed result. Must not be a smoker.
From 5 days prior, please exfoliate and moisturize the lips very well, with lip balm or Vaseline throughout the day and night. (NO dry, chapped, flaky lips. I won’t be able to perform procedure when you come with these conditions on your lips. (Dry/peeling)
If you have lip fillers done, you need to wait 4-5 weeks prior to lip blush appointment.
4 weeks prior to the appointment- No facials, chemical peels, retinol cosmetics near to the area.
Since the lips are sensitive area, please avoid to book during your menstrual cycle. You will be more sensitive and feeling more discomfort during the procedure.
The healing takes about 5-7 days, and must avoid applying makeup, using exfoliant products, and cosmetics on the area for one week. No gyms, sweaty exercise for 1 week. Avoid sun exposure, sauna, swimming about 2-3 weeks. The color will lightens about 50-60% once it’s healed to soft tinted look, and the color will continue to bloom for the next 6-8 weeks.
If you arrive your appointment and not follow pre care instructions, you will not able to receive the service and lose your booking fee.